Thank you for choosing our beauty essentials. We are committed to providing you with fast, reliable, and cost-free shipping services to ensure your makeup must-haves (including eyeshadow palettes, pro makeup brushes, creamy lipsticks, and more) reach you in a timely manner. Please review the following details regarding our shipping policies:
1. Free Shipping Policy
We offer free shipping on all orders worldwide, with no minimum purchase requirement. There are no hidden fees, surcharges, or additional costs associated with shipping—your order total at checkout (in USD) is the final amount you pay, and we cover all shipping expenses.
2. Order Processing Time
All orders are processed and prepared for shipment within 1-3 business days after order confirmation. Processing time includes order verification, product inspection, and packaging to ensure your beauty products are properly protected during transit. Please note that processing time is separate from delivery time.
3. Estimated Delivery Time
After your order has been shipped, the estimated delivery time is 6-12 business days. Delivery timeframes are estimates and may vary slightly depending on your shipping location, local logistics conditions, and potential customs procedures (for international orders outside the US). We work with trusted logistics partners to minimize delivery delays and ensure your order arrives as quickly as possible.
4. Shipping Locations
We ship to all locations worldwide. Whether you are in the US or any other country/region, you can enjoy our free shipping service. All orders are billed in USD, and shipping arrangements will be handled by our authorized logistics providers to ensure safe and efficient delivery.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment through our logistics partner’s tracking platform. If you do not receive your tracking information within 4 business days of order confirmation, please contact us via the contact form on our "Contact Us" page.
6. Address Accuracy
It is your responsibility to provide a complete and accurate shipping address (including street name, house number, zip code, and contact information). We are not liable for delayed, lost, or misdelivered orders due to incorrect or incomplete address information. If you need to modify your shipping address after placing an order, please contact us immediately via the contact form—we will do our best to assist you if the order has not yet been shipped.
7. Shipping Delays & Issues
While we strive to meet the estimated delivery timeframes, occasional delays may occur due to unforeseen circumstances (such as severe weather, logistics disruptions, or customs clearance delays). If your order has not arrived within 15 business days of shipment, please contact us via the contact form on our "Contact Us" page with your order number and tracking information. We will investigate the issue promptly and provide you with a solution.
8. Product Packaging
All our beauty products (eyeshadow palettes, makeup brushes, lipsticks, etc.) are packaged with care using protective materials to prevent damage during transit. We ensure that your products arrive in perfect condition, ready for you to create unapologetically beautiful looks.
If you have any additional questions or concerns about our shipping policy, please do not hesitate to contact us through the contact form on the "Contact Us" page. We are here to assist you and ensure your shopping experience is seamless and enjoyable.
